Refund Policy

For purchases from RYZE Superfoods, start any return or exchange with our support team. The arrangements below explain what to send us, how return shipping is handled and when an approved repayment is issued.

Starting a return within 30 days

Tell us that you wish to return or exchange the purchase within 30 days of delivery. Supply an order number or other purchase proof so we can locate it. For a change-of-mind return, keep the item unused, in its original condition and original packaging. Contact us before posting anything back so the parcel can be identified and directed correctly.

Return postage is our responsibility

The merchant pays shipping for eligible change-of-mind returns as well as qualifying quality-related returns. We supply a prepaid label or another agreed return method, and do not impose a restocking fee. Unless our team expressly provides a separate return destination, use the business address: 1187 Bellingham Dr, Oceanside, California, 92057, United States.

Damaged, defective, wrong or incomplete orders

Send the order reference, details of the problem and relevant photographs if items are damaged, defective, incorrectly supplied or missing. Our team reviews the evidence and arranges an appropriate remedy. The store covers eligible quality-related return transport. The unused-condition requirement for an unwanted purchase does not override your legal rights concerning faulty goods or fulfilment errors.

Inspection, repayment and exchanges

We assess the return when it arrives and communicate the approval decision. Following receipt, inspection and approval, we issue the refund to the original payment method within 10 business days. A bank or payment provider may take additional time to display the credit. Exchanges use the same request period and eligibility conditions and depend on replacement stock.

Changes before the parcel leaves

Contact us immediately if you want to change or cancel an unshipped order. We check its processing stage, but cannot promise to stop or alter it. Once shipment has occurred, please use the return process. This policy does not limit rights or remedies that applicable law makes mandatory.

Reach the merchant responsible for this store

Store: RYZE Superfoods
Customer enquiries: Support@qualityroastmushroomcoffee.shop
Call our team: 747-852-7460
Business and standard return address: 1187 Bellingham Dr, Oceanside, California, 92057, United States